Frequently Asked Questions
If you have any question about how we work and what we offer, We may be able to help answer them below.
Airbnb Furnishing FAQs
What’s included in your turnkey packages?
Everything your property needs to go live: furniture, kitchenware, décor, appliances (large and small), styling, delivery, and full installation. Once we’re finished, your property is ready for photography or immediate guest check-in.
Do you work nationally?
Yes. Home Remedy operates across Australia and New Zealand, with dedicated furnishing teams in Sydney, Brisbane, Melbourne, Perth, Adelaide, and Hobart, and logistics partners servicing regional and interstate areas.
Can you refresh existing furniture?
Absolutely. We can work with partially furnished spaces by updating or adding pieces to achieve a cohesive, modern look that suits your property’s layout and target market.
Do you include appliances in your packages?
Yes. Both large appliances (fridge, washer, TV) and small ones (toaster, kettle, microwave) can be included in your selected furnishing package.
How long does the process take?
On average, it takes 2-3 weeks from initial enquiry to completed installation, depending on the scope and property size.
Do you offer different furnishing levels or budgets?
Yes. We provide budget, standard, premium, and bespoke packages to suit various property sizes and investment levels.
Do you provide design concepts?
Yes. We create furnishing concepts tailored to your property and preferred style. You can also request specific design themes that align with your vision.
Can you furnish multiple properties at once?
Yes. We frequently handle multiple installations for property managers and investors, coordinating simultaneous deliveries when required.
Are all items brand new?
Yes. Every furnishing item is brand new and selected for both durability and design appeal.
Is warranty or aftercare included?
Yes. All furniture and appliances come with standard warranties and depreciation schedules, and we handle warranty claims or replacements on your behalf if required.
Relocation & Decluttering FAQs
Can you help with elderly downsizing?
Yes. We specialise in supporting seniors and families who are relocating, ensuring a smooth and respectful transition into smaller homes or retirement living.
Do you handle fragile or valuable items?
Yes. Our trained team uses professional-grade materials and secure packing techniques to protect delicate, antique, or high-value pieces.
Do you coordinate donations or disposal?
Yes. We partner with local Sydney charities, recycling services, and auction houses to ensure unwanted items are handled responsibly and sustainably.
Can you manage interstate moves?
Yes. We can coordinate interstate relocations across major cities and regional areas through our trusted network of removalist partners.
Do you supply all packing materials?
Yes. We provide boxes, bubble wrap, tape, and eco-friendly materials to make your move easier and more sustainable.
Can you assist with decluttering before packing?
Absolutely. Our team can help sort and reduce items before packing begins, making your move faster and more affordable.
Do you remove rubbish or unwanted items?
Yes. During decluttering or unpacking, we can arrange safe disposal or donation of any unwanted items.
How far in advance should I book?
We recommend booking 2–3 weeks in advance for relocations, but we can accommodate urgent moves when availability allows.
Packing & Unpacking FAQs
Can you unpack on move-in day?
Yes. Our team can unpack and set up your new home immediately, ensuring essential areas like kitchens and wardrobes are functional within hours.
Do you provide packing supplies?
Yes. We include all required materials: boxes, wrapping, tape, and labels in your packing service.
Can I book unpacking only?
Yes. Many clients use our unpacking service after their move, even if another company handled the transport.
How long does packing take?
Depending on home size, most jobs are completed within 1–2 days by our experienced team of professional packers.
Do you offer eco-friendly packing options?
Yes. We use recyclable and reusable packing materials where possible to minimise waste and environmental impact.
Do you move items as well?
We coordinate with trusted removalist partners to handle transport, ensuring smooth communication between packing, moving, and unpacking teams.
Can you pack special items like artwork or instruments?
Yes. We use custom wrapping and reinforced boxes to ensure fragile or valuable items arrive safely.
Do you remove packaging waste?
Yes. After unpacking, we take away all used materials, boxes, and wrapping to leave your home clean and clutter-free.
General FAQs
Do you have insurance coverage?
Yes. We carry full business and public liability insurance for all services, including on-site packing, installation, and delivery.
How do I get a quote?
Simply fill in our online contact form or call us directly. We’ll provide a tailored estimate based on your property size and service type.
Do you offer payment plans?
Yes. Through Handy Paid, we provide flexible payment solutions to help clients manage project costs.
Can I combine multiple services?
Yes. Many clients use both our furnishing and relocation services together for a complete, managed experience.
What areas do you service?
We operate throughout Australia and New Zealand, with strong presence in Sydney, Melbourne, Brisbane, Perth, and regional locations.
How soon can you start?
We can usually schedule an initial consultation within 48 hours of your enquiry.
Still Have Questions?
Can’t find what you’re looking for? Our friendly team is happy to help with specific enquiries or custom project requirements.
Reach out to discuss your move, furnishing needs, or to request a tailored quote.